BPO (Business Process Outsourcing) Blog

BPO (Business Process Outsourcing) Blog - Discuss Bpo, Share bpo, Talk bpo, Get latest updates on BPO, BPO in India, BPO in USA, Why Outsourcing to India? Call Center updates and developments......

  Latest BPO India Breaking News

Friday, July 18, 2008

ESO (Engineering Services Outsourcing)

ESO stands for Engineering Services Outsourcing.
Engineering Services Outsourcing (ESO) includes product design, research and development and other technical services across sectors like automotive, aerospace, hi-tech/telecom, utilities and construction/industrial machinery.
Spending on engineering services was $750 billion in 2004 and is projected to grow to $1.1 trillion globally by 2020, according to a recent Nasscom and Booz Allen Hamilton study - Globalisation Of Engineering Services - the next frontier for India.
ESO also stands for Educational Services Outsourcing. Education is a growing sector and the demand for Indian educators is on the rise. ESO market is estimated to be USD eight billion dollars and Indian teachers are currently offering services to countries like US, UK , Canada , and the Middle East. Though the main demand is from USA, newer markets of Netherlands and Europe too are fast opening up for Indian teachers.


EPO (Engineering Process Outsourcing)

EPO stands for Engineering Process Outsourcing. India's engineering process outsourcing (EPO) business would grow 10-fold by 2014 to touch USD 30 billion and make the country a major hub in this area. The global EPO market, on the other hand, will grow to around USD 110-USD 140 billion by 2015


Friday, July 04, 2008

The IT Examiner's quick guide to outsourcing

In recent years India has become an outsourcing Hub for the West, mainly because of lower costs and a good talent base available in the country.
The outsourcing services include customer care, BPO, medical transcription, telemarketing, market research , manufacturing, designing data management services, engineering services, financial services, creative services, web analytics services, healthcare services, ghost writing, digital image editing services, and software services.
So what exactly is outsourcing and why do companies do this, with India hogging the limelight? There are questions whether or not the economic slowdown will affect the outsourcing trend and even whether it will expand to other areas.
Outsourcing can be defined as a process in which a company delegates some of its in-house operations/processes to a third party. Thus, outsourcing is a contractual transaction through which one company buys services from another while keeping ownership and ultimate responsibility for the underlying processes. The clients inform their provider what they want and how they want the work performed. So the client can authorize the provider to operate as well as redesign basic processes in order to ensure even greater cost and efficiency benefits. Importance in outsourcing should be understood where the third party or partner company takes full responsibility of any part of operations undertaken.
When a company decides to concentrate on what it's best at, it decides to subcontract some of the process such as testing, manufacturing, development to a certain extent to a vendor company to reduce the overhead costs of the main company and make more efficient use of land, labour and resources for more important activities.
Source and more details