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Friday, March 14, 2008

BPOs get `code of conduct` for employees` security, finally

Taking the first concrete step towards curtailing the rising incidents of crime against business process outsourcing (BPO) staffers, a group of 32 Pune-based BPOs and National Association of Software and Service Companies (NASSCOM) have framed a �code of conduct� to ensure their physical security.
The code of conduct, which is soon expected to be replicated across the country, deals with aspects such as security during travel, selection of transport vendors, internal communication and security within company premises.
Pune city has a BPO community of more than 95,000 and some 3,000 cars and jeeps are used as pick-up and drop vehicles for them by the 32 units.
Prominent players like Wipro, Zensar, WNS, KPIT Cummins, Mphasis and Ocean Connect have all agreed to implement the code of conduct framed by the best practises committee.

Wednesday, March 05, 2008

Outsourcing provide many benefits

# Allow the Company to focus on their primary strengths and core competenices while letting the outsourced agency do the rest.

# BPO / Outsourcing help reduce the company overhead costs.

# Outsourcing takes away the the hassle of continuously hiring and training new employees.

# Business Process Outsourcing ensures an improved level of customer service for your clients.

# Outsourcing minimizes the huge capital investment needed in setting up offshore operations.