Saturday, August 26, 2006
Outsourcing Tips: Start small
This will give you a better idea of the provider’s style and capabilities before you entrust a “mission critical” project to them.
BPO Fraud & Scam - How to avoid getting cheated ?
# Don't get fooled by the half page/one page franchisee advertisements
# Examine the credentials of the consultant. Majority of them have free email ids. Not a good sign.
# Never give upfront money. If the consultant is so confident about the business, let him charge you a higher commission.
# Afix photographs of both parties on the agreement.
Tuesday, August 08, 2006
Call center job skills
Basic computing skills
Working in team /leadership
Medical Transcription Job requirements / Skills
Basic computing (word processing knowledge)
Understanding of various medical terminologies for Medical transcription or legal terms for Legal transcriptions etc
Tuesday, August 01, 2006
Technology for Call Center
Why consider offshore / business process outsourcing (BPO) to India?
However, offshore outsourcing has come under attack recently. There is an outcry against outsourcing by parties in the US and UK because of the loss of jobs to people in these countries. Many have pointed out actual costs and poor quality of service as the hidden truths behind the attractive packaging.