BPO in insurance sector: Pains and prescription : White Papers

AbstractOutsourcing is not a new phenomenon or concept, and least of all, a fad. It arose out of the need of an individual, or any organization to get someone else to do a job which either they couldn’t do themselves, or chose not to. In fact insurance industry itself might have born out of the need to outsource one’s risks!
This white paper discusses about Business Process Outsourcing as it stands today focusing on future growth areas in the insurance sector. It gives an outlook of the key drivers, inhibitors, outsourced processes, latest trends and projections of outsourcing in insurance.
Authors: Balakrishna Ramani, Devendra Singh
Download this paper Source: wipro.com