How are parents viewing their wards’ choice of BPO jobs?
With youngsters wishing to join a BPO because they genuinely see it as a long-term career option, parents are also becoming more supportive towards this avenue. There is an increasing realisation that BPOs are just not about call centres, but about providing the right opportunities and building skills and global exposure. In a nutshell, employees in the BPO industry now get a challenging career with tremendous growth opportunities, hands-on experience of understanding different geographies, customs and cultures early in life. This experience of understanding and appreciating diversity is very valuable for their professional growth.