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Thursday, February 05, 2009

BPO: To be strategic, consider these questions

Can we reasonably find areas that are acceptable for outsourcing? What areas of the business are good candidates for outsourcing? Can we get buy-in from the C-level executives? Can we get buy-in from the mid-level managers involved, including those in IT? Answers to those often-tough questions come from meetings and discussions that include all the business units involved.


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