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Friday, January 23, 2009

Economic recession & BPO industry

Economic recession has hit the world with vengeance. But the industry which has thrived this adversity is the BPO industry. When costs of doing work in-house has increased in the companies abroad, they have started to outsource their business requirements, which in turn has become a blessing in disguise to us.

The global economic scenario goes haywire now-a-days. People frantically talk about economic recession with a ‘what-will-be-my-future’ sort of look in their anxiety-filled eyes.

Even Nasscom, the industry association, points out that the current fiscal crisis in the United States will adversely affect the Indian BPO/IT sectors as the clients from USA would be very vigilant in their unrestricted spending on outsourcing their projects.

The revenue generated by the BPO & KPO industry in India is estimated to Rs.1,160 crores and provides employment to almost 7-8 lakh people in the year 2007-08. The largest contributor to the Indian BPO-KPO export market in 2007 is USA with a lion’s share of around 61%.


  • At 4:00 AM, Blogger shubh said…

    Yes, economic crisis is definitely going to affect Indian BPO sector. But even then, it is the only sector, which will register growth inspite of so many unfavorable factors because Indian outsourcing industry in not solely dependent upon US clients.


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