BPO Jobs : Myth

Career prospects are low as there isn't much learning in the industry.
This is a big one, myth that is. The BPO industry offers direct on the job learning in a international environment in specific industry verticals or processes. Employees in the industry become experts in specific processes or in a vertical like Insurance or Retail. The BPO industry creates knowledge workers and not just process workers. The industry provides international exposure- in terms of global clients, best practices, domain knowledge and business communication skills. Employees can also look at opportunities in various fields such as project management, training, quality, Information Technology and sales.