India has a winning edge over other countries because

India has a winning edge over other countries because of the following reasons.

• Availability of English speaking, skilled human resources in plenty
• Availability of cheap work force to offer cost effective BPO Solutions.
• Well defined process to address global needs.
• High conscious towards quality.
• Government's support to develop the industry.
• Availability of advance technology at par with western countries.
• Flexible human resources to work in various time zones.