Outsource brokers

When you outsource services or projects, you still need reliable managers to track progress and monitor results. Increasingly, there are third-party services that will manager your outsourcers for you. These brokers, exchanges and networks can recruit, interview and manage the services you need. For instance, ComputerRepair.com based in Boca Raton, Fla., runs a Web site that lets businesses across the country quickly find inexpensive PC support services. The company claims cost savings of 50% for IT service procurement.