Data security top priority in BPO
Data security is seen as more important than employment laws in business process outsourcing (BPO) deals, a survey has found.
Ninety per cent of managers consider issues such as the protection of intellectual property rights, contract enforcement and data protection more relevant to their business than laws relating to the transfer of staff, according to new research from the National Outsourcing Association (NOA).
The top legal issues managers cited as important include the ability to enforce contracts with offshore providers (93 per cent), data protection that allows cross-border transfers (93 per cent) and technology transfer laws (83 per cent).
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